Available Question Types

After you create a questionnaire—either by building it manually or by uploading an existing file—you will be automatically redirected to the Editor Panel. The Editor Panel is the primary workspace where you build, organize, and customize your questionnaire. Here, you can add new questions, edit existing ones, arrange their order, and configure how respondents interact with your survey. Whether you’re creating surveys for customer feedback, market research, eCommerce analytics, or data collection, the Editor Panel provides all the tools you need to design professional and interactive questionnaires.

Accessing the Question Library

On the left side of the Editor Panel, you will find the Question Library. This panel contains all available question types that you can add to your questionnaire. Each question type is designed for a specific purpose, allowing you to collect different kinds of information—from simple text responses to complex tabular data and file uploads.

To add a question:

Locate the desired question type in the Question Library.
Click or drag the question into your questionnaire.
Configure its properties, such as the title, answer choices, validation rules, and other settings.

If you cannot find the question type you’re looking for, use the Search icon at the top of the Question Library to quickly locate it.

Below is an overview of each available question type and the scenarios in which it is most useful.

Radio Button

Allows respondents to select only one option from a predefined list. Best used for:

Single-choice questions
Mutually exclusive options
Product or service selection

Example:

Which payment method do you prefer?

Credit Card

PayPal

Bank Transfer

Rating Scale (Labels, Stars, Smiles)

Allows respondents to rate an item using labels, stars, smiley faces, or similar visual scales. Best used for:

Customer satisfaction
Product reviews
Service quality evaluations
User experience measurements

Example:

How satisfied are you with your purchase? ★★★★★

Slider

Lets respondents choose a value by moving a slider along a continuous range. Best used for:

Satisfaction scores
Percentage values
Preference levels
Numerical ratings

Example:

How likely are you to recommend our store? 0 — Not Likely | 100 — Extremely Likely

Checkboxes

Allows respondents to select multiple answers from a list. Best used for:

Multiple product selections
Feature usage
Interests
Categories

Example:

Which features do you regularly use?

Order Tracking

Wish List

Product Reviews

Coupons

Displays a list of options in a compact dropdown menu while allowing only one selection. Best used for:

Long option lists
Country selection
Categories
Product types

Example:

Select your country.

Works like a standard dropdown but allows respondents to select multiple options. Best used for:

Selecting multiple brands
Choosing multiple interests
Product categories

This question type helps save screen space while supporting multiple selections.

Yes / No (Boolean)

Provides a simple binary choice. Best used for:

Confirmations
Eligibility questions
Consent
Agreement

Example:

Have you purchased from us before?

File Upload

Allows respondents to upload files directly within the questionnaire. Supported uploads may include:

Images
PDF documents
Receipts
Invoices
Supporting documentation

Common use cases:

Proof of purchase
Identity verification
Supporting documents

Image Picker

Displays images as answer choices instead of plain text. Best used for:

Product selection
Visual preference surveys
Brand recognition
Design feedback

Respondents simply click the image that best represents their choice.

Ranking

Allows respondents to arrange items in order of preference or importance. Best used for:

Product prioritization
Feature ranking
Customer preference analysis
Market research

Example:

Rank the following features from most important to least important.

Single-line Input

Collects a short text response. Best used for:

Name
Email address
Order number
Company name
Short answers

This field accepts only a single line of text.

Long Text

Provides a large text area for detailed responses. Best used for:

Customer feedback
Comments
Suggestions
Product reviews
Support requests

This question type encourages respondents to provide more comprehensive answers.

Multiple Textboxes

Displays several related text fields within one question. Best used for collecting:

Contact information
Address details
Multiple product names
Employee information

Each textbox captures a separate value while keeping related information grouped together.

Panel

Groups multiple questions into a single section. Panels improve the organization of long questionnaires by separating related questions into logical sections. Examples:

Personal Information
Shipping Details
Payment Information
Product Feedback

Panels also improve readability and navigation for respondents.

Dynamic Panel

A Dynamic Panel allows respondents to repeat the same group of questions multiple times. Best used when respondents need to enter:

Multiple purchased products
Family members
Employees
Addresses
Previous orders

Respondents can add or remove entries as needed.

Single-select Matrix

Displays questions in a table where each row allows one selection. Best used for:

Rating multiple products
Evaluating several services
Comparing features

This format makes large sets of similar questions easier to answer.

Multi-select Matrix

Similar to the Single-select Matrix, but respondents can choose multiple options per row. Best used for:

Feature availability
Capability assessments
Product comparisons
Multi-category evaluations

Dynamic Matrix

Allows respondents to build their own table by adding rows during the survey. Each row typically contains multiple columns for structured information. Best used for:

Purchased products
Expense reports
Inventory lists
Order details

Dynamic Matrices are especially useful when the number of entries is unknown beforehand.

HTML

Adds custom HTML content to your questionnaire. This question type is commonly used to display:

Instructions
Formatted text
Embedded videos
External content
Custom layouts
Informational messages

Unlike standard questions, HTML elements do not collect responses.

Expressions (Read-only)

Displays values that are automatically calculated based on other responses in the questionnaire. Respondents cannot edit these values. Common uses include:

Calculated totals
Scores
Pricing
Discounts
Dynamic summaries

Expression fields automatically update whenever related answers change.

Image

Displays a static image anywhere within the questionnaire. Images can be used to:

Provide instructions
Display product photos
Show diagrams
Add branding
Improve visual presentation

Unlike the Image Picker, this element is informational and does not collect responses.

Signature

Captures a respondent’s digital signature. Common use cases include:

Agreements
Consent forms
Contracts
Delivery confirmations
Customer approvals

The signature is saved as part of the respondent’s submission.

Designing Effective Questionnaires

By combining different question types, you can create questionnaires that are both user-friendly and highly effective at collecting meaningful data. Choosing the appropriate question type improves the respondent experience, increases completion rates, and ensures that the information collected is well-structured and ready for analysis. Whether you are gathering customer insights, conducting market research, collecting eCommerce feedback, or supporting operational analytics, the available question types provide the flexibility to build questionnaires that meet a wide variety of business and reporting needs.

​Accessing the Question Library

​To add a question: